A new investigation from Consumer Reports finds more and more patients are getting stuck with big surprise bills from the emergency room, WPVI reports.
While most insurers offer general guidelines as to what constitutes an emergency, they don’t limit policy holders to specific injuries or illnesses.
And if you’re insurer rejects a claim, you have the right to do what Kimberly did, file an appeal. She sent a letter to her insurer, along with her medical records, and filed a complaint with her state’s insurance regulator. Anthem ultimately reversed its decision.
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