Complaints Mount Against Medical Debt Collectors

A very interesting piece in the Arizona Republic:

The complaints offer a narrow glimpse into what can happen long after a patient leaves a doctor’s office or hospital and disputes or refuses payment of a bill. Hospitals and doctors often deal with unpaid bills. Some turn to debt collectors to get what the insurance company, the consumer or both refused to pay.

Routine medical bills can take months to sort out — particularly if a doctor, hospital or other medical service was not part of a consumer’s health insurance network. It’s even more challenging for consumers when bills are sent to medical-debt collectors and reported to credit bureaus based on outdated or incorrect information.

The U.S. Public Interest Research Group recently reported that 63 percent of U.S. consumers who filed 17,701 complaints with the federal Consumer Financial Protection Bureau contend that collectors sought payment for a debt that wasn’t owed or already was paid, discharged in bankruptcy court or unverified.

For more information on the issues surrounding medical debt, please contact RIP Medical Debt.